See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Don’t hesitate to contact our team with any queries about reserving or buying online. We’ll be happy to help.
Our sales team will be happy to help you amend your order once it has been placed. If you’d like to cancel, please contact us for help in the first instance. Otherwise, you can learn more on our Terms & Conditions page.
All transactions are made using our secure payment gateway, which uses encryption software to protect your card details. We don’t store your data.
Yes – to discuss your options, please contact our sales team.
Speak to a member of our team to obtain your settlement figure and discuss any finance questions you may have.
Our sales advisors will be happy to chat to your regarding vehicle finance. We offer a discreet and confidential service that you can trust.
Yes, the value of your existing vehicle can be used as all or part of the deposit towards your new car. Any outstanding finance will need to be settled first.
As long as there is no outstanding finance on the vehicle you wish to part exchange, we’ll refund the difference once you’ve collected your new car.
Your online vehicle valuation is subject to a visual inspection, but we guarantee the value offered at the visual inspection.
You can remove a part exchange from your order at any time before the vehicle handover. If you were using the part exchange towards your deposit, however, this will affect the quotation.
We’re happy to accept two vehicles in part exchange, as long as they are both be owned by you, or you have permission from the owner to use them.